We're here for you.
Get 30% or more off your energy bill
For many, meeting everyday needs isn’t easy. And during this challenging time, it may be even more difficult to pay your bills. For those customers, we offer several assistance programs, like CARE and FERA, that provide monthly discounts on your energy bill. Learn more about these programs.
CARE Program Overview
The California Alternate Rates for Energy (CARE) program can provide you with a discount on your monthly energy bill (electricity and gas).
If you’re currently receiving public assistance, or you’ve recently lost your job, you may qualify for this discount. Even if you are receiving unemployment benefits, your household income as of today may qualify you to receive 30% or more off your bill. See if you qualify.
It’s quick and easy to apply online, no documentation is needed. Plus, your information is kept private. We will not share any of your personal information with third parties.
Once approved for the program, you’ll receive your discount for two years. After two years, you’ll have to renew your application to make sure you still qualify. For families on a fixed income, renewal is every four years.
Who Qualifies?
To receive the CARE discount, you must already participate in certain public assistance programs or meet the income guidelines. If you do not qualify for the CARE program, we will automatically check to see if you qualify for FERA, which provides an 18% monthly discount on electric use for families of three or more.
Public Assistance Programs:
- Bureau of Indian Affairs General Assistance
- CalFresh (Food Stamps) / SNAP
- CalWORKs (TANF) or Tribal TANF
- Head Start Income Eligible (Tribal Only)
- Low-Income Home Energy Assistance Program (LIHEAP)
- Medicaid/Medi-Cal for Families A & B
- National School Lunch Program (NSLP)
- Supplemental Security Income (SSI)
- Women, Infants and Children (WIC)
Income Guidelines
If you do not participate in the public assistance programs listed above, then qualification is based on your household size and total current household income* (total income of all persons living in your house, condo, apartment or mobile home).
CARE Program Income Guidelines (Effective June 1, 2024 to May 31, 2025)
|
Number in Household |
CARE Program |
|---|---|
|
1-2 |
$40,880 |
|
3 |
$51,640 |
|
4 |
$62,400 |
|
5 |
$73,160 |
|
6 |
$83,920 |
|
7 |
$94,680 |
|
8 |
$105,440 |
|
Each additional person, add |
$10,760 |
*Upper limit calculation = 200% of Federal Poverty Guidelines
We Have Several Ways to Apply
Questions? Email us at [email protected]
Call
You can apply through our automated phone system.
CALL 1-877-646-5525
Download the application and mail it to:
ATTN: CARE Program
San Diego Gas & Electric
PO Box 129831
San Diego, CA 92112-9985
Sub-Metered Tenants
If you live in an apartment building, mobile home park, residential RV park or marina and billed through a landlord, you can apply via the link below.
Non-Profit Group Living Facilities
Tax-exempt group living facilities, like homeless shelters, hospices or women’s shelter may qualify for CARE.
Housing for Agricultural Employees
CARE application for qualified agricultural employee housing facilities.
Choose your language below to access the application.
Installing Additional Language Fonts
In order to view these pages properly, you need language fonts, which are usually standard in the latest operating systems and browsers. Older computers may, however, need to have the appropriate language fonts installed.
Other rules and guidelines for these programs may apply:
- If you apply to the CARE program as an individual, your name and address must be your primary residence. This does not apply to group homes.
- If at any point you no longer qualify for the program, you must notify SDG&E.
- If your energy use exceeds the standards and is considered high use, you may be removed from the CARE program. (As of July 1, 2021, SDG&E has reinstated the high-use rule.)
- If you apply, you cannot be claimed on another person’s income tax return other than your spouse or domestic partner.
- Income is defined as total and current household income* for all persons living in your home, before deductions. You may be asked to verify your income.
- You will need to renew or re-enroll in the program when requested.
*Total household income is all taxable and non-taxable revenues, from all household members. Income would include, but is not limited to:
- Wages
- Salaries
- Interest
- Dividends
- Spousal and child support payments
- Public assistance payments
- Social Security
- Pensions
- Rental Income
- Income from self-employment
- All employment-related non-cash income
Energy Savings Assistance Program
When you apply for the CARE/FERA programs, we’ll also see if you qualify for no-cost energy-efficient home improvements.
California LifeLine Program
If you’re receiving public assistance, you may also qualify for a phone discount through the California LifeLine Program.
CALL 1-866-272-0349
Low Income Home Energy Assistance Program (LIHEAP)
This federal assistance program offers help with utility bill payments and energy-related home improvements.
Electric Vehicle Assistance Program
Assistance to help purchase or lease a new or used hybrid, plug-in hybrid or electric vehicle.
Authorized Outreach Contractor: The Harris Group
Call Center: 1-619-825-9510
Corporate: 1-619-741-4109
Website: http://thgonlineblog.wordpress.com/
CARE Capitation Program
Are you a non-profit interested in becoming a CARE capitation agency? CARE capitation agencies are social service organizations that help customers enroll in programs that make them eligible for the CARE discount.
Power Saver Rewards
Help make our energy grid stronger and more reliable by shifting your electricity use when energy is most in demand – and get a bill credit. The Power Saver Rewards program gives you one more way to save.